When guests ask ChatGPT, your property answers.

HOHEIT has a connector for AI assistants such as ChatGPT and Claude. It answers about properties that use the HOHEIT Concierge and chose to be listed: from the information the property itself confirmed, with source and date. To book, it leads to the property’s own website.

Only properties that switch it on themselves
Every answer with source and date
Booking and payment only with the property

For guests

Ask as you would ask the property

You ask your assistant in your own words. The connector hands it the matching entries of the property word for word; the assistant phrases the answer from them. HOHEIT calls no language model for this and adds nothing.

01
Find a property
By place or region, kind of property, a feature such as a sauna or dogs, and the number of guests. The list only holds properties that chose to be listed and is not a complete overview of a place.
02
Ask questions
Check-in, parking, breakfast, dogs, cancellation: you get what the property approved on it, with the date of the last change. If the property confirmed nothing on it, the connector says exactly that.
03
Check your dates
Free, occupied or unknown for your stay. If the property connected its booking system, you also get the total the system quotes at that moment. It is a snapshot, not a reservation.
04
Book with the property
You get the link to the property’s booking page or website and enter your dates there. Nothing is booked and nothing is paid in the assistant.

Ways to ask

Which places in Schladming have a sauna?
From what time can I check in at the inn?
Is anything free for two from 3 to 6 January?
Can I bring my dog, and what does it cost?
Where do I book directly?

Limits

What it does not do

It does not book, reserve or take payment. It does not take a non-binding enquiry either: you make that with the property.
It only knows properties that chose to be listed. A property in test mode or a paused one never appears.
It only returns approved entries. Drafts, retired and expired entries are held back, and so is everything about keys, door codes and passwords.
If a calendar cannot be read, the answer is "unknown", never "free". Calendars without a booking system give no price.
The entries are mostly written in German. A question is matched by comparing words and the question catalogue, not by a language model, so an unusually worded question sometimes finds nothing.
How an assistant passes the information on is up to its provider. What is on the property’s website is what counts.
The connector is not listed in any provider’s directory (as of 10 November 2026). You enter its address yourself.

For hosts

You decide whether your property appears

The listing is off until you switch it on yourself in the portal under "AI assistants". The same list as here is shown there, with the number of your entries that would become visible. Switching off takes effect at once.

Becomes visible

name, kind, place, short description, website and booking page
phone and email for guests
names and sizes of your units
your approved knowledge entries word for word
free, occupied or unknown per date range; with a booking system the total

Stays with you

conversations, enquiries, handovers, contacts and all guest data
entries about keys, door codes and passwords
drafts and retired entries
notification address, contact person, subscription
calendar addresses and the key of your booking system

Your own assistant
Independently of this you can connect your own assistant with your portal login. It reads open guest questions, handovers, your knowledge and the occupancy from your iCal calendars.
A draft, not an approval
It can only propose a knowledge entry as a draft. The concierge uses it once you confirm it in the portal.
One change
It can mark a handover as done, as the button in the portal does. It deletes nothing, writes to no guest and changes neither prices nor calendars.
One property per connection
A connection is for exactly one property and can be disconnected in the portal at any time. It does not release names and addresses of your guests.

Switch on in the portal

Tools

What the connector can do

Twelve tools, none of which calls an AI model. Six need no account and only read. Six work in a host’s own property after the host connected the portal login.

Without an account, read-only

find_housesreads
Listed houses by place or region, kind, a feature or number of guests.
get_housereads
What the host confirmed: place, kind, units, check-in and check-out, features, website.
search_house_knowledgereads
The confirmed entries of a house that match a question, word for word with their source.
check_availabilityreads
Free, occupied or unknown for a stay, from the house’s calendars or booking system.
how_to_bookreads
The link to the house’s own booking page or website and its contact for guests.
about_hoheitreads
What HOHEIT is, where these answers come from and where hosts begin.

For hosts, with the portal login connected

list_open_questionsreads
Questions guests asked that the concierge could not answer, with how often.
list_handoversreads
Conversations the concierge handed to the team, with reason and summary.
list_knowledgereads
The entries of the connected house with status: to confirm, approved, retired.
get_occupancyreads
Blocked periods per unit from the connected iCal calendars.
propose_knowledge_entrycreates a draft
Adds an entry as a draft. The concierge does not use it until the host confirms it in the portal.
mark_handover_donechanges
Sets a handover of the connected house to done, as the button in the portal does.

Set up

Add the connector

One address for every assistant that speaks the Model Context Protocol. The answers for guests need no sign-in.

Address of the connector

https://www.hoheit.at/mcp

Add in Claude

Claude: Settings, Connectors, "Add custom connector", enter the name HOHEIT and the address above.
ChatGPT and other assistants: where custom connectors (MCP) are offered, enter the same address. Whether your plan allows it is stated by the provider.
Hosts: on the first tool for your own property the assistant asks you to sign in. You sign in with your portal login and see what the connection may do before you allow it.

Technical: Streamable HTTP without a session, OAuth 2.1 with PKCE for the property tools, at most 60 calls a minute.

Privacy

What HOHEIT stores

HOHEIT does not store questions or answers. Counted per day: which tool, which assistant, which property, whether there was an answer.
The IP address is only used in memory to limit calls and is not stored.
Only arrival, departure and number of guests go to a property’s booking system or calendars.
Links carry which assistant they come from (utm_source), nothing about the person.
For hosts the addendum "AI assistants" to the data processing agreement applies, version 2026-11-10 (in German).

Frequently asked questions

Can I book through ChatGPT or Claude?

No. The connector names the property’s booking page or website. Booking and payment happen there, never in the assistant.

How do I know an answer is right?

Every answer names the property, the entry it comes from and the date of the last change. The connector passes on the property’s wording; the property’s website is what counts.

Why can I not find a certain property?

Only properties appear that use the HOHEIT Concierge, are live and switched the listing on themselves. The connector does not know any others.

Is "free" a promise?

No. It is the state of the property’s calendars or booking system at the moment of the request. It can change until you book.

Does HOHEIT call an AI model for this?

No. The tools return stored entries and calendar states. The answer is phrased by the assistant you are using.

I am a host. Does a request cost me anything?

Requests through the connector do not count towards your concierge’s messages, because no language model runs. In the portal you see how often assistants requested your property.

Can I switch the listing off again?

Yes, in the portal under "AI assistants", with immediate effect. What an assistant has already read, HOHEIT cannot take back.

Next step

Your property does not use the concierge yet?

The connector works with the knowledge a property confirmed for its concierge. See how the concierge answers on your website.

About the HOHEIT ConciergeAsk a question +43 678 1256094