What to know before an AI replies.
Law, channels, technology: the articles and pages that belong to the concierge. With sources, without promises.
In-depth pages
One topic per page.
AI concierge as a project
When a property needs its own workflows, several locations or a front desk with handovers: the House package, workshop and trial with your team.
ReadUsing AI lawfully
Art. 50 EU AI Act, GDPR and data processing for hotels, explained through what a chatbot actually does.
ReadWhatsApp in guest communication
Rules and limits of the channel: the 24-hour window, templates, consent, and when the concierge replies there.
ReadDigital guest hub
Wi-Fi, breakfast, the surroundings on the guest’s phone: the same knowledge base, a different way in.
ReadEnquiry agent
Room enquiries by email answered in minutes, with price and booking link, followed up after two days.
ReadDaily briefing
Arrivals, departures, special requests and the night’s open questions as one message to the team.
Read
Next step
Reading is good. Trying it is faster.
The demo reads your website in a minute and then answers guest questions with a source. The first 7 days in operation cost nothing.