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For owner-run boutique hotels and aparthotels with 15 to 60 units: a website that sells live from your PMS, and an AI concierge that takes the routine questions off your team.
The situation
Occupancy is fine, but a large part of revenue runs through platforms, and their share is charged on the gross amount.
Every front-desk hour spent on routine questions is missing for guests at the counter and for sales.
Beautiful photos, but no price at first sight and a booking engine that struggles on mobile.
What you get
We build website, booking flow and concierge on one technical base and connect them to the PMS your team already uses.
What your revenue management sets in the PMS applies on the website at once, restrictions included.
Breakfast, late check-out, parking: visible wherever guests compare.
Answers on the website, WhatsApp and email, disclosed as AI, with hand-over to your team.
One message to the team every morning, every room enquiry answered within minutes, approved by you.
Hotel, rooms and amenities as structured data, language versions properly linked.
Offers, rooms and texts in the CMS, no agency needed for every change.
Direct share, drop-offs, load time, concierge questions. Numbers instead of gut feeling.
Your numbers
What an extra share of direct bookings is worth per year depends on rooms, rate, occupancy and commission. The calculator shows it in a minute.
Open the calculatorIntegration
We connect hotel PMS and channel managers with open APIs, for example Apaleo, Mews, Beds24 or Hostaway. Bookings arrive there like any other reservation.
The right package
Boutique hotels and aparthotels with 15 to 60 units
from €18,000
one-off, then from €900 per month
Eight to fourteen weeks from concept approval, depending on room types, languages and integration.
From 18,000 euros one-off and from 900 euros per month for operation and optimisation. The HOHEIT Concierge starts at 149 euros a month with no set-up fee and a 7-day free trial; for hotels with their own workflows it is available as a project from 5,000 euros.
No. It takes over recurring questions so that your team has more time for guests and sales.
Across Europe, remotely as a rule and on site by arrangement. The website and every guest-facing text come in the languages of your markets.
Next step
Tell us about your house. You get an honest assessment and, after a first call, a concept with a fixed price.