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The website sells, the concierge answers questions and writes to the team, the integration keeps everything in sync, and self check-in takes care of registration form, door code and cleaning plan from the booking. You can start with one building block and add modules one by one.
A website that sells rooms: availability and rates live from your system, booking in three steps, payment straight to you. Fast on mobile and readable for Google and AI assistants.from €4,900
A digital concierge that answers guest questions on your website, WhatsApp and email, around the clock and in the guest’s language. It only uses your house data, discloses that it is an AI and hands over to your team when unsure.from €5,000 set-up
Your website talks directly to Smoobu, Lodgify, Beds24, Hostaway, Apaleo or Mews. Availability, rates and bookings flow both ways, without double entry and without overbooking.included in both packages
Registration form, door code and cleaning plan run without a handover on site: the guest registers on their phone before arrival, gets the code at the right time, and the cleaners know when each apartment becomes free.modules from €900Going deeper
Each building block has pages that answer individual questions in detail, plus the modules you can book separately: guest hub, arrival radar, daily briefing, enquiry agent, guest registration and tourist tax, door code, cleaning plan. If you want to settle exactly one of these questions, the shortest way is through these pages.
Direct booking website
AI concierge
Channel manager integration
Self check-in
A day in the house
Example day with invented names and figures. Every message is disclosed as automatically generated; you decide what your team approves first.
Tuesday, 14 January. 6 arrivals, 4 departures. Room 12: anniversary, sparkling wine promised. Room 9 asks for a taxi at 5:30, still open. Snowfall warning level 2 from noon.
Bookings, last night’s conversations and the weather become one message before the first guest comes down for breakfast.
Schritt 1 von 6Do you have a double room from 12 to 15 February, with breakfast?
Good morning, Ms Berger. Yes, the south double room is free: three nights with breakfast, free cancellation until 5 February. Here is the direct link to book.
The enquiry agent reads the mail, checks availability in your system and writes in the voice of the house, with a booking link.
Schritt 2 von 6Good afternoon, Novak family. For your arrival tomorrow the weather service reports snowfall, level 2. Winter equipment is mandatory from the edge of the village; our car park is cleared.
Only an official warning for the arrival day triggers a message, with the house’s own notes.
Schritt 3 von 6Registration form complete
Thank you, your registration form has arrived. Your code for apartment 4 is valid from 4 pm. The apartment explains itself in the guest hub, link below.
As soon as the registration form is signed, the guest receives a code that is valid for the booked period only.
Schritt 4 von 6Is there breakfast before 7 tomorrow?
Yes, from 6:30 in the breakfast room on the ground floor. I am the house’s digital assistant; if you need something special I pass it on to the team.
The concierge answers from the house’s knowledge base and hands over to people when unsure.
Schritt 5 von 6Thank you for three days with us, Mr Lind. If you like, tell others about it: your Google review takes two minutes.
Guests who were happy are asked for two minutes. Guests who reported a problem on day two get a follow-up instead.
Schritt 6 von 6A day in the house
Example day with invented names and figures. Every message is disclosed as automatically generated; you decide what your team approves first.
Tuesday, 14 January. 6 arrivals, 4 departures. Room 12: anniversary, sparkling wine promised. Room 9 asks for a taxi at 5:30, still open. Snowfall warning level 2 from noon.
Bookings, last night’s conversations and the weather become one message before the first guest comes down for breakfast.
Schritt 1 von 6Do you have a double room from 12 to 15 February, with breakfast?
Good morning, Ms Berger. Yes, the south double room is free: three nights with breakfast, free cancellation until 5 February. Here is the direct link to book.
The enquiry agent reads the mail, checks availability in your system and writes in the voice of the house, with a booking link.
Schritt 2 von 6Good afternoon, Novak family. For your arrival tomorrow the weather service reports snowfall, level 2. Winter equipment is mandatory from the edge of the village; our car park is cleared.
Only an official warning for the arrival day triggers a message, with the house’s own notes.
Schritt 3 von 6Registration form complete
Thank you, your registration form has arrived. Your code for apartment 4 is valid from 4 pm. The apartment explains itself in the guest hub, link below.
As soon as the registration form is signed, the guest receives a code that is valid for the booked period only.
Schritt 4 von 6Is there breakfast before 7 tomorrow?
Yes, from 6:30 in the breakfast room on the ground floor. I am the house’s digital assistant; if you need something special I pass it on to the team.
The concierge answers from the house’s knowledge base and hands over to people when unsure.
Schritt 5 von 6Thank you for three days with us, Mr Lind. If you like, tell others about it: your Google review takes two minutes.
Guests who were happy are asked for two minutes. Guests who reported a problem on day two get a follow-up instead.
Schritt 6 von 6How it fits together
Availability comes from the channel manager, booking runs on your website, and questions before arrival are answered by the concierge from the same knowledge base.
Yes, and that is the usual route. Most houses start with the direct booking website, because that is where the revenue is made. The AI concierge and further channels can be added later without rebuilding the website.
The Host package starts at 4,900 euros one-off and 149 euros a month, the House package for hotels at 18,000 euros. The AI concierge starts at 5,000 euros set-up. The channel manager integration is included in both packages for one system. Modules such as guest hub, arrival radar or guest registration are added from 29 euros a month, with set-up from 900 euros per module.
Any with an open interface, including Smoobu, Lodgify, Beds24, Hostaway, Apaleo and Mews. If your system has no documented interface, we tell you before the quote instead of building a workaround that breaks with the next update.
Six to ten weeks for a house with a clear room structure: two weeks of concept and content, three to five weeks of build and integration, one week of testing and training. Many rates, packages and seasonal rules extend the testing phase, not the design.
Every previous address gets a permanent redirect to its new place, so rankings and links are kept. Before launch we compare the old structure with the new one, afterwards we watch Search Console.
Next step
Tell us about your house. You get an honest assessment and, after a first call, a concept with a fixed price.