Three steps, one screen per step
Dates and guests
calendar with free days, minimum stay visible straight away.
Room or unit
price for the whole stay, cancellation terms, perks for direct bookers.
Details and payment
only the fields you really need, payment on the same page.
Payment methods
Cards and wallets
credit card, Apple Pay and Google Pay through Stripe.
Deposit and balance
percentage or amount per rate, balance collected automatically before arrival.
Security deposit
as a hold on the card instead of a bank transfer.
Bank transfer
for groups or companies, with an automatic payment reminder.
Security and law
Card data never touches your server; it goes directly to the payment provider. Strong customer authentication under PSD2 runs along in the background. Prices include tourist tax and cleaning where they apply, so the final price is clear before the click on “Book”. The booking flow is part of the direct booking website and writes every booking back through the channel manager integration.
What guests want to know before clicking “Book”
Final price
the amount for the whole stay, including tourist tax and cleaning, not just a price per night.
Cancellation terms
until when free, what applies afterwards, in one sentence.
What is included
breakfast, parking, final cleaning, bed linen.
When payment is taken
immediately, as a deposit or on arrival.
Contact
how the guest can reach you before arrival.
If one of these is missing, the guest looks for it elsewhere, often on the portal where they are used to getting the answer.
Rates and conditions
Many houses offer two rates: a flexible one with free cancellation and a cheaper one without. The booking flow shows both side by side, with the conditions right at the price. The rates themselves come from your channel manager so they are regulated the same way on all channels.
What we measure
How many guests start a booking, how many reach the payment, how many complete it. Where people drop out shows what gets improved next.
Frequently asked questions
What fees apply to payments?
The payment provider’s fees, depending on card type and origin. They are usually considerably lower than the commission of a booking portal.
Can guests also book without paying immediately?
Yes, for example with a card guarantee and charging only on arrival. You set this per rate.
How does a security deposit as a hold work?
The amount is reserved on the guest’s card but not charged. After departure the reservation is released or, in case of damage, collected in whole or in part.
Do we need our own Stripe account?
Yes, payments go directly to your account. We guide the setup; you complete the verification of your business with Stripe.